How Our Process Works
Getting the help you need is simple, safe, and flexible. MumsHelper connects you with trusted, local helpers for short, 2–4 hour micro-shifts — perfect for busy mums or parents without nearby family support.
Our 5-Step Process
Step 1 – Contact Us
Tell us the kind of help you need — whether it’s holding the baby, household tasks, errands, or a mix.
Step 2 – We Send You Matches
Our caring team will assess your needs and provide a curated list of local helpers that fit your requirements, including their trust level, experience, and availability.
Step 3 – Book a Shift
Pick the date and time that works best for you. All bookings are handled securely through our platform, with transparent pricing and no hidden fees.
Step 4 – Get the Help You Need
Your helper arrives at the scheduled time and provides the support you requested — giving you peace of mind and extra hands when you need them most.
Step 5 – Review & Repeat
After your shift, leave a review to help other mums make informed choices. Book the same helper again, or try someone new — building your village one shift at a time!